EULA & Terms of Use
End-User Licence Agreement
1. Licence & acceptable use
[PLACEHOLDER] — draft wording pending legal review; not yet binding.
Akrolimb grants you a limited, non-exclusive, non-transferable licence to use the Akrolimb software, website, and services for designing and ordering custom orthotic and prosthetic devices. You agree not to misuse the service, attempt to reverse-engineer it, or use it other than as intended. Full licence terms to be finalised.
2. Medical disclaimer & no warranty
[PLACEHOLDER] — draft wording pending legal review; not yet binding.
Akrolimb provides design and manufacturing tools and is not a substitute for professional medical advice, diagnosis, or treatment. Devices should be reviewed and fitted with appropriate clinical oversight. The service is provided “as is” to the fullest extent permitted by law. Scope, warranties, and clinical responsibilities to be confirmed.
3. Liability, termination & governing law
[PLACEHOLDER] — draft wording pending legal review; not yet binding.
Akrolimb’s liability is limited to the maximum extent permitted by law. We may suspend or terminate access for breach of these terms. This agreement is governed by the laws of England & Wales, consistent with our work towards UK MHRA medical-device standards (see our Privacy Policy & Methodology). Caps, jurisdiction, and dispute resolution to be finalised.
Privacy
How we collect, use, store, and delete your personal, health, and biometric data — and your rights over it — is set out in full in our Privacy Policy. These Terms incorporate that policy by reference.
Consent you’ll be asked for
Before you share photos or a 3D scan, we ask you to confirm the consent below. The exact wording depends on the device you’re getting; you can withdraw consent at any time.
Custom insoles
intake-v1Your clinician uses Akrolimb to design custom orthotics. To do that we need photos of your feet and (optionally) a 3D scan. Please read and confirm the following. You can withdraw your consent at any time by contacting your clinic.
Processing my health data
I consent to my clinic and Akrolimb processing the foot photos, 3D scan, and the symptom/condition details I provide for the purpose of assessing my feet and designing orthotic devices.
Biometric / 3D foot geometry
I understand a 3D scan of my foot is detailed personal data about my body, and I consent to it being stored and used to design my orthotics.
Who handles my data
I understand my data is stored and processed using Akrolimb’s service providers — Microsoft Azure (secure storage, UK/EU region) and Resend (email) — under appropriate data-protection agreements.
How long it’s kept
I understand my photos and scan are kept in line with Akrolimb’s retention policy and then deleted, and that I can request earlier deletion at any time.
Ankle-foot orthoses (AFO)
afo-intake-v1Your clinician uses Akrolimb to design a custom ankle-foot orthosis (AFO). To do that we need photos of your lower leg and ankle and (optionally) a 3D scan. Please read and confirm the following. You can withdraw your consent at any time by contacting your clinic.
Processing my health data
I consent to my clinic and Akrolimb processing the photos, 3D scan, and the symptom/condition details I provide for the purpose of assessing my lower limb and designing an orthotic device.
Biometric / 3D body geometry
I understand a 3D scan of my leg and ankle is detailed personal data about my body, and I consent to it being stored and used to design my orthosis.
Who handles my data
I understand my data is stored and processed using Akrolimb’s service providers — Microsoft Azure (secure storage, UK/EU region) and Resend (email) — under appropriate data-protection agreements.
How long it’s kept
I understand my photos and scan are kept in line with Akrolimb’s retention policy and then deleted, and that I can request earlier deletion at any time.
Transradial prosthetics
transradial-intake-v1Your clinician uses Akrolimb to design a custom transradial (below-elbow) prosthesis. To do that we need photos of your residual limb and (optionally) a 3D scan. Please read and confirm the following. You can withdraw your consent at any time by contacting your clinic.
Processing my health data
I consent to my clinic and Akrolimb processing the photos, 3D scan, and the details I provide for the purpose of assessing my residual limb and designing a prosthetic device.
Biometric / 3D body geometry
I understand a 3D scan of my residual limb is detailed personal data about my body, and I consent to it being stored and used to design my prosthesis.
Who handles my data
I understand my data is stored and processed using Akrolimb’s service providers — Microsoft Azure (secure storage, UK/EU region) and Resend (email) — under appropriate data-protection agreements.
How long it’s kept
I understand my photos and scan are kept in line with Akrolimb’s retention policy and then deleted, and that I can request earlier deletion at any time.
Last updated: draft — pending legal review
Questions about these terms?
Contact us and we’ll be happy to help — including any questions about your data or consent.
info@akrolimb.com